Refund

  • Online booking required. Tickets are valid only for the designated session. Please arrive on time; late arrivals will void the ticket with no refunds or exchanges.

  • Sessions cannot be changed after booking. To switch sessions, please refund your current ticket and purchase a new one.

  • No refunds or exchanges once check-in is completed. Cancellations must be made through the original platform at least 3 days prior to the event, subject to a 10% handling fee.

  • Lost, damaged, or unidentifiable tickets cannot be refunded, exchanged, or reissued.